What is the minimum order amount for a wholesale order?

As of November 1st, 2023, the minimum order amount is $250 before tax.

When can I expect to receive my order?

As our products are made fresh in small artisanal batches, please allow up to 2 weeks for processing and delivery from our standard wholesale catalogue. For specialty orders, please allow up to 4 weeks. 

What are the payment terms for a wholesale customer?

For new customers, 1st and 2nd orders are to be paid upon confirmation of the order by credit card and before the order is released. Subsequent order terms can be negotiated to net 30 terms. ChocoSol retains the right to require

How can I pay for my order?

Our preferred methods of payments include EFT and e-transfer. We also accept credit card and cheques.

What are some of the benefits of becoming a ChocoSol Wholesale Customer?

We're glad you asked! ChocoSol Wholesale customers gain access to a variety of benefits!

• Free Taste and Tour for you and your team at our St Clair and Dufferin Location
• Learn about the origins of our cacao, our chocolate making process and taste delicious eating and drinking chocolate along the way
• Email info@chocosoltraders.com to book your Taste and Tour and don't forget to mention you are a wholesale customer!
  
  
• In-Store Demo 
• Purchase over $3000 in ChocoSol products annually and we will send one of our skilled ChocoSolistas to demo our products in your store*
• Email wholesale@chocosoltraders.com to inquire about a demo at your store!

*Standard demo duration is 3 hours. 
*Sample product is provided by ChocoSol at no additional cost

Is your chocolate vegan? Nut-free? Soy-free? Gluten-free? Dairy-free? Preservative-free?

Yes! Our products and kitchens are free of nuts, dairy, soy, gluten, eggs, and sesame. All of our products are plant-based and vegan.

Why did the bars change?

We are constantly striving to improve our chocolate. That's why we have launched our new, ChocoSol branded chocolate bars throughout our chocolate offerings, including our drinking and bulk baking chocolate. Their new, thinner shape enhances the flavour tasting experience of our stone-ground chocolate. The new packaging is fully biodegradable and reduces the need for excess stickers and labels. Finally, we chose to simplify our offerings to have a single chocolate bar that can stand taller and prouder on the shelf. 

Each bar is 75g of our best, stone-ground dark chocolate.

Where is your chocolate from?

We are bean-to-bar chocolate makers, meaning all our chocolates are made fresh from the raw cacao beans. Our cacao is roasted, winnowed, stone-ground, and tempered in our kitchen in Toronto, Ontario.

Our cacao is sourced directly from communities in Oaxaca and Chiapas, Mexico. We also source from several ecological and social projects in the Dominican Republic, Ecuador, and Guatemala. Check out the "Our Community" page to learn more!

Is your chocolate organic?

The cacao and other ingredients we use to make our chocolates are all grown and harvested organically, naturally, sustainably, and ethically. Many of our cacao origins are certified organic, including our Kallari beans, Zorzal beans, and Maquita cacao butter. However, organic certification is currently not feasible for many of our small-scale partner communities. This means that not all our ingredients are certified organic.

Is your coffee organic?

Our coffee is grown organically, though it is not certified organic because of the small-scale nature of our partner communities. It is shade-grown, sustainable, ethical, and grown without the use of harmful chemicals.

Are your cacao and coffee Fair Trade?

No, we have instead taken the direct-trade route. This means we work directly with the producers in the countries we source from. We pay above Fair Trade pricing for our cacao, coffee, and other ingredients, and the money goes directly into the hands of the communities. For example, ChocoSol pays approximately US$2.50 more per kilogram of cacao than the FairTrade minimum price.